Telemedicine

Telemedicine


Dear Patient,

I trust you are all well, at home, and staying away from any potential exposures to COVID-19.  In order to provide you expanded primary care and infectious disease specialty access, effective immediately, we will begin offering Telemedicine visits through our electronic medical record system.  The program we will be utilizing is called, TeleVisit. For those patients who would prefer to schedule an office visit using this TeleVisit program, you will need to call our office today to confirm you are web-enabled and have an updated username and password.  Then, you can access this program by either using your smartphone, tablet, laptop, or computer (see below).

Smartphone or tablet

  1. You can start now by downloading the Healow application. This free app can be downloaded from the App Store for iPhones and iPads, or from the Google Play Store for Android devices.
  2.  After you download the app & sign into your account using your username and password (call our office if you need to be web-enabled or obtain a new username and password), you will select the “Appointments” option on the wheel.
  3. Then select the appropriate visit date & time for your TeleVisit.
  4. Then select “Start TeleVisit”.
  5.  After clicking this link, it will give you the option to enter your vitals & answer any necessary questionnaires.
  6. After submitting this information, you will select “Start TeleVisit”.
  7. Then you will be put in the virtual waiting room until the doctor joins the visit.

Laptop or computer

  1. Please call the office today to confirm you are web-enabled and have an active username and password.
  2. My office will then send you a Healow TeleVisit Invite message at the email address that you previously provided to our office.
  3. Inside this email, you will click “Join this Telemed Appointment Directly”.
  4. After clicking this link, it will give you the option to enter your vitals & answer any necessary questionnaires.
  5. After submitting this information, you will select “Start TeleVisit”, and you will be put in the virtual waiting room until the doctor joins the visit.

Please feel free to contact our office at (314) 833-4001 with any questions you might have.

Cheers,

Dr. Otha Myles

Founder/Medical Director

 

Telehealth